Returns & Exchanges

At The Vintage Box Company, we want you to be delighted with your unique finds; if you are not completely satisfied, you may return your items within 30 days of delivery for a full refund or exchange. Please ensure all items are returned in their original condition and packaging to preserve their vintage charm and value.

Return Process

• 1.
  Initiate Your Return

  Log into your account or use our guest portal to select the items you wish to return and receive a unique Return Authorization Number.

• 2.
  Prepare the Package

  Carefully pack your items in the original vintage-style box, ensuring all protective materials are included to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to your original payment method within 5 to 7 business days.